Estrella Mondragon Matias
Albuquerque,NM
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
La Plazuela At La Fonda
2023.01 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Assistant Wedding Coordinator
La Fonda On The Plaza
2022.06 - 2023.08
- Conferred with event staff at event site to coordinate details.
- Corresponded with clients to answer questions and resolve issues.
- Developed and adhered to timelines to keep ceremony and reception running smoothly.
- Oversaw setup and breakdown of wedding decorations and supplies.
- Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues.
Education
Bachelor of Business Administration - Business Management
University of New Mexico
Albuquerque, NM05.2027
Skills
- Reservation Planning
- Restaurant Operation
- Active Listening and Communication
- Organization and Time Management
- Customer Service and Assistance
- Event Execution
- Event Planning and Assistance
- Maintaining Clean Work Areas
- Child Supervision
Languages
English
Spanish
Timeline
Restaurant Hostess
La Plazuela At La Fonda
2023.01 - Current
Assistant Wedding Coordinator
La Fonda On The Plaza
2022.06 - 2023.08
Bachelor of Business Administration - Business Management
University of New Mexico
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