Estrella Peralta
Phoenix,AZ
Summary
Dynamic and results-driven professional with experience at Raising Cane's and Dominos Pizza. Proven ability in customer service and teamwork, enhancing operational efficiency. As a Certified Trainer, I excelled in multitasking and attention to detail, significantly improving order accuracy and fostering a positive work environment.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
12
12
years of professional experience
Work History
Crew Member
Raising Cane's
08.2023 - 02.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Became a Certified Trainer
Shipping Clerk
Toms Auto
01.2018 - 10.2021
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Assistant Manager
Dominos Pizza
10.2012 - 12.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Attention to detail
- Cleaning
- Customer engagement
- Clear communication
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Crew Member
Raising Cane's
08.2023 - 02.2025
Shipping Clerk
Toms Auto
01.2018 - 10.2021
Assistant Manager
Dominos Pizza
10.2012 - 12.2017
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