Estrella Salazar-Quiroz
Goldsboro,NC
Summary
Friendly and dependable professional with strong experience in customer service, organized workspace, and bilingual communication. Skilled at creating a welcoming and professional environment while staying organized and attentive detail. Seeking this position to provide exceptional patient service, support scheduling, and contribute to efficient daily office operations.
Overview
1
1
year of professional experience
Work History
Shift Leader
Bojangles' Famous Chicken 'n Biscuits
Goldsboro, North Carolina
03.2025 - Current
- Resolved customer complaints promptly and effectively, ensuring satisfaction
- Maintained an organized work environment by delegating tasks to staff as needed.
- Welcomed customers, answered questions, and created a friendly experience.
- Answered calls, provided information, and directed questions appropriately.
- Arrived on time, followed schedules, and completed assigned responsibilities.
Education
High School Diploma -
Southern Wayne High School
Goldsboro, NC06-2026
Skills
- Customer service
- Team leadership
- Bilingual communication
- Conflict resolution
- Time management
- Microsoft Office
- Phone etiquette
References
- Ms. Soto, Head Manager, (252)-412-6882
- Mrs. Regina, Manager, (910)-935-0631
Timeline
Shift Leader
Bojangles' Famous Chicken 'n Biscuits
03.2025 - Current
High School Diploma -
Southern Wayne High School