Estrella Valenzuela
Catalina,AZ
Summary
Dynamic and dedicated professional with a strong background in customer service at Dairy Queen. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in multitasking and maintaining organization in fast-paced environments, while consistently delivering high-quality service and support. Committed to achieving operational excellence and fostering positive team dynamics.
Overview
4
4
years of professional experience
Work History
Crew Member
Dairyqueen
Catalina, AZ
10.2025 - Current
- Delivered exceptional customer service in fast-paced environment.
- Operated cash register, processed transactions efficiently.
- Maintained cleanliness and organization of dining area and kitchen.
- Prepared food items according to safety and quality standards.
- Assisted team members during peak hours to ensure smooth operations.
Foodrunner/ Busser
Saddlebrooke Two
Saddlebrooke
02.2025 - 10.2025
- Delivered food orders promptly to tables, ensuring customer satisfaction and timely service.
- Assisted kitchen staff with order preparation, maintaining efficient workflow during peak hours.
- Communicated effectively with servers to coordinate food delivery and special requests.
- Ensured cleanliness of dining area and adherence to health and safety regulations.
- Monitored inventory levels of food supplies, reporting shortages to management for timely replenishment.
- Adapted quickly to menu changes, providing accurate information to guests regarding daily specials.
Grocery Bagger
Walmart
09.2024 - 06.2025
- Bagged groceries efficiently, ensuring customer satisfaction during checkout process.
- Assisted customers with bagging preferences to enhance shopping experience.
- Maintained cleanliness and organization in designated work areas, promoting safety standards.
- Collaborated with cashiers to streamline checkout operations and reduce wait times.
- Supported team members by training new hires on bagging techniques and store policies.
Medical Assistant
Rachel Rubin Toles
Tucson, AZ
09.2023 - 08.2024
- Assisted healthcare providers with patient examinations and treatment procedures.
- Managed patient scheduling and maintained accurate medical records.
- Administered vaccinations and performed basic laboratory tests.
- Provided exceptional patient care, ensuring comfort and confidentiality.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Crew Member
Mcdonald’s
Oracle, AZ
11.2021 - 08.2023
- Delivered exceptional customer service in fast-paced environment.
- Operated cash register, processed transactions efficiently.
- Maintained cleanliness and organization of dining area and kitchen.
- Prepared food items according to safety and quality standards.
- Worked well with teammates and accepted coaching from management team.
Education
Diploma - Medical Assistant
Pima Medical Institute
Tucson, AZ09.2023
High School Diploma -
Iron Wood Ridge
Oro Valley, AZ05.2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Initiative and Self-motivation
- Verbal and written communication
- Resilience and persistence
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Dairyqueen
10.2025 - Current
Foodrunner/ Busser
Saddlebrooke Two
02.2025 - 10.2025
Grocery Bagger
Walmart
09.2024 - 06.2025
Medical Assistant
Rachel Rubin Toles
09.2023 - 08.2024
Crew Member
Mcdonald’s
11.2021 - 08.2023
Diploma - Medical Assistant
Pima Medical Institute
High School Diploma -
Iron Wood Ridge