Ethan Atwood
Deep Gap,NC
Summary
Dedicated and experienced leader with a proven track record in customer service, team training, and relationship building. Known for a strong work ethic, willingness to take on challenging tasks, and loyalty to employers. Committed to contributing at all levels and growing within an organization.
Overview
6
6
years of professional experience
Work History
Shift Leader
Chick-fil-A
9905 Matthews Park Dr, Matthews, NC 28105
03.2023 - Current
- Monitoring the store to ensure everything ran smoothly and properly.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Monitoring team members to ensure all their needs were met and that they met the needs of their job.
- Ensuring the store was closed properly and prepared to be open the next morning.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Lead Male Counselor
Camp Luercrest
207 Charlotte Dr, Lake Lure, NC 28746
05.2025 - 08.2025
- Oversee a cabin of 15 different children each week, leading them to and through activities with a Co-Counselor.
- Meet campers' needs and ensure they have an enjoyable experience while adhering to camp policy.
- Train counselors in their job.
- Be a point of contact for counselors as they face challenges.
- Set an example for other counselors to follow.
- Ensure that other counselors are completing their jobs to a high quality level.
Summer Camp Counselor
Camp Luercrest
207 Charlotte Dr, Lake Lure, NC 28746
05.2023 - 08.2024
- Oversee a cabin of 15 different children each week, leading them to and through activities with a Co-Counselor.
- Meet campers' needs and ensure they have an enjoyable experience while adhering to camp policy.
Trainer
Chick-fil-A Blakeney
10001 Rea Rd, Charlotte, NC 28277
08.2022 - 03.2023
- Trained new hires, showing them how to do their job properly.
- Followed the instructions of the shift leaders and set an example for team members to follow.
Team Member
Chick-fil-A
9905 Matthews Park Dr, Matthews, NC 28105
12.2019 - 08.2022
- Order taking.
- Working the fryers.
- making drinks.
- Customer service.
- Cleaning the store to ensure it was sanitary.
Education
Bachelor of Arts - Digital Journalism, Technical Writing
Appalachian State University
Boone, NC12-2027
Associate of Arts -
Central Piedmont Community College
Charlotte, NC12-2024
Atwood Acadamy(Homeschool)
Matthews, NC05-2022
Skills
- Customer service
- Flexible schedule
- Leadership experience
- Hard Worker
Timeline
Lead Male Counselor
Camp Luercrest
05.2025 - 08.2025
Summer Camp Counselor
Camp Luercrest
05.2023 - 08.2024
Shift Leader
Chick-fil-A
03.2023 - Current
Trainer
Chick-fil-A Blakeney
08.2022 - 03.2023
Team Member
Chick-fil-A
12.2019 - 08.2022
Bachelor of Arts - Digital Journalism, Technical Writing
Appalachian State University
Associate of Arts -
Central Piedmont Community College
Atwood Acadamy(Homeschool)