Ethan Carrillo
Delano,CA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
McDonald's
Delano, USA
08.2020 - Current
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Analyzed sales data and market trends to identify opportunities for product assortment optimization
- Trained new employees on service standards and operational procedures.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Supervised daily operations ensuring smooth workflow and team collaboration.
Vice President
Delano FFA
Delano, USA
05.2019 - 08.2020
- Developed partnerships with local businesses to support educational opportunities for members.
- Coordinated outreach programs to promote agricultural education in the community.
- Reported to executive leadership on performance metrics, challenges, and strategic opportunities.
Education
High school or equivalent -
Delano High School
Delano, CASkills
- Sales management
- Inventory control
- Customer service
- Employee training
- Profit maximization
- Team leadership
- Conflict resolution
- Effective communication
- Problem solving
- Strategic planning
- Staff management
- Operations
- Team development
- Opening and closing procedures
- Systems and software expertise
- Team leadership and coaching
Certification
- Food Handler Certification
- Driver's License
Timeline
Store Manager
McDonald's
08.2020 - Current
Vice President
Delano FFA
05.2019 - 08.2020
High school or equivalent -
Delano High School