Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Ethan Davis

Milwaukee,WI

Summary

Positive and upbeat [Job Title] successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Viterbo University
La Crosse, WI
08.2023 - Current
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Explained policies and procedures to visitors.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Developed relationships with regular customers through friendly conversation and personalized service.
  • Monitored the gym floor to ensure safety regulations were followed by patrons.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Created daily reports for management summarizing patron attendance.

Security Officer

CSC Security
Madison, WI
08.2023 - Current
  • Enforced access control measures in accordance with established procedures.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Reported safety hazards for remediation response.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Assisted with crowd control during large events held at the facility.

Dasher

DoorDash
Glendale, WI
07.2023 - Current
  • Navigated local streets and highways with ease using GPS system.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Responded promptly to messages sent through the Dasher app regarding scheduling changes or updates.
  • Provided friendly customer service while interacting with customers during deliveries.
  • Maintained accurate records of delivered items as well as customer feedback and ratings.
  • Complied with local traffic laws while driving between pick-up locations and drop-off points.

Food Runner

Harbor House Restaurant
MILWAUKEE, WI
06.2022 - Current
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections.
  • Assisted servers to optimize guest dining experience.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
  • Organized food orders and ensured accuracy of items served to customers.

Cashier

Dr. Dawg
Glendale, WI
05.2020 - 06.2022
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

High School Diploma -

Marquette University High School
Milwaukee, WI
05-2023

Skills

  • Office Organization
  • Guest Relations
  • Departmental Support
  • Access Control
  • Safe Food Handling
  • Order Verification
  • Order Management
  • Valid Driver's License
  • Delivery Coordination
  • Customer Communication

Languages

Spanish
Elementary

References

References available upon request.

Timeline

Front Desk Receptionist

Viterbo University
08.2023 - Current

Security Officer

CSC Security
08.2023 - Current

Dasher

DoorDash
07.2023 - Current

Food Runner

Harbor House Restaurant
06.2022 - Current

Cashier

Dr. Dawg
05.2020 - 06.2022

High School Diploma -

Marquette University High School

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Ethan Davis