Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic

ETHAN GILLILAND

Wesley Chapel,FL

Summary

Reliable individual proudly offering six years of experience fostering customers through consistent, professional service. Skilled in designing profitable drink menus, and effectively managing inventory of a liquor library with over five hundred different liquor bottles and thirty bar seats. Dedicated to creating harmony for both customers and staff.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Lead Supervisor

Jack Browns Burgers and Beer
Columbia, SC
01.2024 - 08.2024
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • Kept employees operating productively and working on task to meet business and customer needs.

Bartender Shift Manager

Rockaway Athletic Club
COLUMBIA
07.2018 - 01.2024
  • Managed day-to-day operations of the bar including stocking shelves, coolers, fridges and restocking supplies as needed
  • Provided superior customer service while managing a fast-paced environment
  • Effectively managed inventory levels of liquor, beer, wine, glassware, ice
  • Created new and exciting cocktails and beverages based on item availability and seasonal interest.

Gallery Intern

Tapp’s Outpost
Columbia, SC
09.2019 - 03.2020
  • Developed gallery operations, customer service and marketing skills to enhance gallery management knowledge.
  • Developed strong relationships with artists through regular communication and support during exhibitions process.

Education

Associate Of Arts And Sciences - Marketing

Midlands Technical College
West Columbia, SC
05.2020

Skills

  • Team Leadership
  • Inventory Management
  • Customer Relations
  • Responsible Alcohol Service

Certification

PREP

Personal Information

Title: BAR MANAGER

References

References available upon request

Timeline

Shift Lead Supervisor

Jack Browns Burgers and Beer
01.2024 - 08.2024

Gallery Intern

Tapp’s Outpost
09.2019 - 03.2020

Bartender Shift Manager

Rockaway Athletic Club
07.2018 - 01.2024

Associate Of Arts And Sciences - Marketing

Midlands Technical College
ETHAN GILLILAND