Ethan Gonzales
Shelby,NC
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
4
4
years of professional experience
Work History
Receptionist
A Crate Escape
11.2021 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email and telephone.
- Maintained confidentiality of information regarding clients and company.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Organized, maintained and updated information in computer databases.
- Collected payments, processed transactions and updated relevant records.
Cleaner
La Madeleine
06.2020 - 01.2021
- Handled equipment, chemicals, and materials properly and with caution.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Education
High School Diploma -
Texas Connections Academy
Houston, TX05.2020
Skills
- Data Entry
- Clerical Support
- Scheduling
- File Management
- Call Routing
- Cash Handling
Timeline
Receptionist
A Crate Escape
11.2021 - 04.2024
Cleaner
La Madeleine
06.2020 - 01.2021
High School Diploma -
Texas Connections Academy
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