Ethan Nguyen
Server
Antelope,CA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Also is a cheerful server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work History
Server
Mikuni Japanese Restaurant And Sushi Bar
Roseville, CA
01.2022 - 09.2025
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Server
California Pizza Kitchen
Roseville, CA
06.2023 - 08.2023
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Wait Staff
Eskaton Village Carmichael
Carmichael, CA
12.2017 - 04.2022
- Cultivated warm relationships with regular customers.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
Associate of Science - Nursing
American River College
Sacramento 08.2018 - Current
Bachelor of Science - Emergency Medical Service
American River College
Sacramento 01.2021 - 12.2021
Skills
High-volume dining
Dancing
I love to be out and social! When it comes to music and dancing; I'd say I'm pretty fun to be around! House, Hip-hop and break-dancing were my main genres of dance and I still practice to this day!
Keyboards
I actually construct keyboards; the ones used for typing on a computer! Mainly for recreational purposes but some commissions have been for at-home workers who want to make their tools of the trade more enjoyable/comfortable to use! There's a lot of precise and delicate work when making a keyboard!
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved Two Employee of The Month by Mikuni Eureka management with recognition of stellar work ethic and customer service.
Timeline
Server
California Pizza Kitchen
06.2023 - 08.2023
Server
Mikuni Japanese Restaurant And Sushi Bar
01.2022 - 09.2025
Bachelor of Science - Emergency Medical Service
American River College
01.2021 - 12.2021
Associate of Science - Nursing
American River College
08.2018 - Current
Wait Staff
Eskaton Village Carmichael
12.2017 - 04.2022