Ethan Starks
Griffith,Indiana
Summary
Employee skilled in customer service and team collaboration. Has a proven record of resolving guest concerns and upholding store standards, and is prepared to utilize strengths in inventory management and health regulations to boost operational success. Proficient in customer service, conflict resolution, and sales techniques. Excels in communication, empathy, and problem-solving to improve guest satisfaction and loyalty. A highly motivated employee eager to take on new challenges. Exhibits a strong work ethic, adaptability, and exceptional interpersonal skills. Capable of working effectively without supervision and quickly learning new skills. Skilled at engaging with all types of customers, and looking for a new role where hard work and dedication are highly valued.
Overview
8
8
years of professional experience
Work History
Guest Advocate
Target
Griffith, Indiana
10.2021 - Current
- Engaged with guests to provide exceptional customer service and support.
- Assisted guests with product inquiries and resolved concerns effectively.
- Maintained store cleanliness and organized merchandise displays consistently.
- Collaborated with team members to enhance guest experience during peak hours.
- Handled returns and exchanges following company policies and procedures efficiently.
- Answered customer inquiries regarding store policies and procedures.
Team Member
Chipotle
Griffith, IN
07.2018 - 10.2018
- Prepared and assembled food items according to safety and quality standards.
- Served customers efficiently while maintaining a friendly and welcoming environment.
- Maintained cleanliness of work areas, adhering to health regulations consistently.
- Stocked supplies and ingredients, ensuring availability for food preparation tasks.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated dishwashing machines safely and efficiently.
Team Member
HomeGoods
Griffith, IN
01.2018 - 06.2018
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cleaning equipment, including floor scrubbers, and vacuum cleaners, effectively.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Followed safety guidelines to minimize risks during unloading operations.
- Unloaded parcels from truck with care to avoid damage.
Education
High School Diploma -
Griffith High School
Griffith, IN06-2021
Bachelor of Health Service Management - Public And Environmental Affairs
Indiana University Northwest
Gary, INSkills
- Customer service
- Team collaboration
- Problem solving
- Inventory management
- Data analysis
- Health regulations
- Computer skills
- Strong empathy
Affiliations
- High School soccer all 4 years
- College Soccer for 2 years
- Volunteer work during High School and College
- Fundraising in High School
Accomplishments
- Defensive player of the year 2019-2021
- Starter for 3 years at the varsity High School team
- Honorable mention all-conference team
- Sectional champs 2019
- Starter for the IUN men's soccer team in college
References
- Sam (Current Manager) (773) 757-3389
- Castulo Perez (Longest Coach) (219) 313-2188
- Ryan Shelton (College Athletic Director) (219) 713-9597
Timeline
Guest Advocate
Target
10.2021 - Current
Team Member
Chipotle
07.2018 - 10.2018
Team Member
HomeGoods
01.2018 - 06.2018
High School Diploma -
Griffith High School
Bachelor of Health Service Management - Public And Environmental Affairs
Indiana University Northwest