Ethyn Brown
Madison,Alabama
Summary
Dedicated crew member with expertise in customer service and teamwork. Proven ability to resolve issues promptly while maintaining a clean and organized workspace in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Crew Member
Chick-fil-A
Huntsville, AL
08.2024 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment efficiently to prepare high-quality food items consistently.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Collaborated with team members to optimize workflow during peak service hours.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Adapted to changing tasks and priorities in a fast-paced environment while maintaining performance standards.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Worker
Madison Parks and Recreation
Madison, AL
02.2024 - 07.2024
- Operated park maintenance equipment to ensure clean and safe recreational areas.
- Assisted in organizing community events, enhancing participation and engagement.
- Coordinated daily facility inspections, identifying maintenance needs for timely resolution.
- Implemented safety protocols, contributing to a secure environment for visitors and staff.
- Trained new staff on park policies and operational procedures, fostering team cohesion.
- Collaborated with team members to streamline operations during peak service hours.
- Supported recreational programming by setting up equipment and materials efficiently.
Education
Bachelor of Science - Communications
University of Alabama At Birmingham
Birmingham, AL05-2029
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Verbal and written communication
- Initiative and Self-motivation
- Basic math
- Leadership qualities
- Drive-thru operations
Accomplishments
Got into my fraternity phi beta sigma.
Timeline
Crew Member
Chick-fil-A
08.2024 - Current
Worker
Madison Parks and Recreation
02.2024 - 07.2024
Bachelor of Science - Communications
University of Alabama At Birmingham