Evan Church
Grand Rapids,MI
Summary
Achieved consistent growth at Meijer by surpassing targets through strategic KPI monitoring and corrective actions. Excelled in staff coaching, fostering a culture of performance and efficiency. Skilled in store merchandising and operations, I enhanced customer satisfaction and team collaboration, demonstrating strong leadership and time management abilities.
Overview
11
11
years of professional experience
Work History
Store Director
Meijer
Grand Rapids, MI
10.2023 - 10.2024
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and performance improvement
- Enhanced customer satisfaction by ensuring exceptional service, product availability, and efficient customer experience
- Coordinated with vendors for timely delivery of merchandise orders while maintaining strong working relationships for future business dealings.
Line Leader
Meijer
Grand Rapids , MI
03.2020 - 10.2023
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Team Leader
Meijer
Grand Rapids , MI
03.2014 - 02.2020
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Led employee relations through effective communication, coaching, training and development.
- Kept grocery and fresh team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Team Member
Meijer
Grand Rapids , MI
08.2013 - 02.2014
- Kept work areas clean, organized and safe to promote efficiency and team safety.
Education
West Forsyth High School
Clemmons, NCSkills
- Staff Coaching and Training
- Store Merchandising
- Handling Complaints and Inquiries
- Time Management
- Policy Development and Enforcement
- Standard Operating Procedures Understanding
- Employee Training
- Vendor relationship development
- Sales Leadership
- Store operations
Timeline
Store Director
Meijer
10.2023 - 10.2024
Line Leader
Meijer
03.2020 - 10.2023
Team Leader
Meijer
03.2014 - 02.2020
Team Member
Meijer
08.2013 - 02.2014
West Forsyth High School