Evan Rognas
San Jose,CA
Summary
Dependable Server who is successful at providing high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with guests, kitchen staff and management.
Overview
9
9
years of professional experience
Work History
Server Trainer
Kings Fish House
11.2020 - 04.2024
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
Server/Bartender
Chili's Bar And Grill
03.2015 - 03.2020
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
High School Diploma -
Piedmont Hills High School
San Jose, CA 05.2001 -
Associate of Science - Nursing
De Anza College
Cupertino, CA 05.2001 -
Skills
Order Accuracy
POS System proficiency
Exceptional communication
Menu Memorization
Timeline
Server Trainer
Kings Fish House
11.2020 - 04.2024
Server/Bartender
Chili's Bar And Grill
03.2015 - 03.2020
High School Diploma -
Piedmont Hills High School
05.2001 -
Associate of Science - Nursing
De Anza College
05.2001 -