Evan Valenzuela
Palmdale,CA
Summary
Highly motivated and adaptable professional with strong customer service, communication, and customer retention skills. Tech savvy, easy to teach, and eager to expand my knowledge and develop a set of professional skills. Known for being dependable, efficient, and receptive to feedback, with a strong commitment to continuous improvement. Seeking an opportunity to grow within a team, take on new challenges, and contribute positively while learning as much as possible.
Overview
4
4
years of professional experience
Work History
Express Service Advisor
Frontier Toyota
04.2023 - Current
- Assisted customers in understanding service options and recommendations.
- Coordinated service appointments, ensuring efficient scheduling and resource allocation.
- Communicated service updates to customers, enhancing satisfaction and transparency.
- Managed Insurance and warranty processes to help ensure best customer experience while improving operational efficiency and overall team sales performance
Sales Manager
Vans Off The Wall
08.2022 - 03.2023
- Led a team of sales associates to achieve monthly sales targets and enhance customer engagement.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Education
No Degree - Finance
Antelope Valley College
Lancaster, CA06.2027
High School Diploma -
Highland Highschool
Palmdale, CA06.2022
Skills
- Customer service
- Multitasking and organization
- Excellent communication
- Conflict resolution
- Customer retention
- Attention to detail
Timeline
Express Service Advisor
Frontier Toyota
04.2023 - Current
Sales Manager
Vans Off The Wall
08.2022 - 03.2023
No Degree - Finance
Antelope Valley College
High School Diploma -
Highland Highschool