Evangelos Rapanis

• Trained servers on order management, food service quality and how to build rapport with guests.
• Welcomed and greeted guests before presenting special menu items to clients.
• Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
• Completed daily procedure checklist and communicated changes to servers and kitchen staff.
• Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
• Collaborated with cross-functional teams to develop effective server management strategies and identify areas for improvement.
• Deployed mission-critical applications onto servers efficiently without impacting ongoing operations or services negatively.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
• Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
• Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.

Learn everything about Italian cuisine and work mutl task and great chefs back of the house and frond house

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Upsold high-profit items to enhance sales numbers.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Explained menu items and suggested appropriate options for food allergy concerns.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.