Evelin Garcia
Tarpon Springs,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Cashier and Customer Service
TodoMercado
11.2019 - 03.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Mercatradona Plus
10.2018 - 09.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Sales Associate
Mercatradona Premium
12.2016 - 09.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cyber Cafe Attendant
Family Business
03.2014 - 11.2016
- Enhanced customer satisfaction by providing efficient internet browsing assistance and troubleshooting technical issues.
- Streamlined daily operations for increased efficiency through effective time management and prioritization of tasks.
- Ensured a safe and comfortable environment for patrons with regular cleaning and maintenance of computer stations.
- Boosted overall sales by offering personalized recommendations for additional products or services available at the cafe.
- Gained repeat business from satisfied customers by delivering exceptional service consistently during their visits.
- Handled cash transactions accurately, ensuring proper accounting of funds at the end of each shift.
Education
Bachelor of Science - Nursing
Experimental National University Romulo Gallegos
San Fernando, Venezuela 11.2014
Skills
- Returns Processing
- Cash Handling
- Customer Assistance
- Product Restocking
- Customer Service
- Product Recommendations
- Conflict Resolution
- Issue Resolution
- Guest Inquiries
- Retail Merchandising
- Work Ethic and Integrity
- Teamwork and Collaboration
- Reliability and Punctuality
- Patience and Empathy
- Customer Service Excellence
- Effective Communication
- Multitasking Capabilities
- Decision Making Aptitude
- Professionalism and Courtesy
- Inventory Stocking
- Creative Thinking
- Time Management Skills
Timeline
Cashier and Customer Service
TodoMercado
11.2019 - 03.2021
Cashier
Mercatradona Plus
10.2018 - 09.2019
Sales Associate
Mercatradona Premium
12.2016 - 09.2018
Cyber Cafe Attendant
Family Business
03.2014 - 11.2016
Bachelor of Science - Nursing
Experimental National University Romulo Gallegos
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