Evelyn Espinoza
Lynnwood
Summary
Dynamic Service Manager with a proven track record at Chipotle Mexican Grill, excelling in team leadership and customer service. Skilled in multitasking and problem-solving, I consistently enhance operational efficiency while training crew members. Committed to maintaining high food safety standards and delivering exceptional dining experiences.
Overview
8
8
years of professional experience
Work History
Service Manager
Chipotle Mexican Grill
Lynnwood, WA
01.2022 - Current
- Leading the team during shifts, maintaining a "customer first" mindset, and ensuring high throughput (speed of service).
- Maintaining a clean and organized service line and back of the house.
- Monitoring food temperatures, secondary shelf lives, and ensuring compliance with food safety and quality policies.
- Training and developing crew members, scheduling breaks, and conducting shift meetings.
- Handling cash, performing cash audits, and managing inventory.
Cashier
SinSonNay Mexican Restaurant
Phoenix, AZ
06.2018 - 04.2020
- Processed customer transactions accurately and efficiently.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product inquiries, providing exceptional service and support.
- Handled cash management, balancing registers and reconciling discrepancies daily.
Education
High School Diploma -
Carl Hayden Community High School
Phoenix, AZSkills
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Reliable and responsible
- Time management
- Empathy
- Teamwork
- Listening
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Service Manager
Chipotle Mexican Grill
01.2022 - Current
Cashier
SinSonNay Mexican Restaurant
06.2018 - 04.2020
High School Diploma -
Carl Hayden Community High School