Evelyn Jimenez
Fresno,CA
Summary
Dedicated employee with a pleasant personality and a proactive approach with patients via active listening and question response. A multitasker with expertise in managing the check-in process and patient flow within the office. Passionate Patient Representative committed to helping patients and families by providing information and support. Effective employee highly proficient in EPIC and handling multiple tasks simultaneously.
Overview
27
27
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Patient Representative
Community Health Systems, CHS
Fresno, CA
01.2012 - Current
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
- Supported patient admissions, discharges, and transfers to promote team productivity
- Collect deductibles, deposits and co-pays
- Scan insurance cards, financial documents, COA, HIPAA, Advance Directive and patient ID into
Unit Clerk
Community Health Systems, CHS
Fresno, CA
05.2008 - 01.2012
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared admissions charts and scanned records
- Combined all patient information using Excel for unit clerks to use on a daily basis. We were able to locate patients for parents and doctors more efficiently. This allowed us to answer the phones and doors in a timely manner
- Consolidated patient labels into one book alphabetically and implemented a CD sleeve in charts for patient labels, this centralized all the information into one location for the unit clerks, doctors, nurses and any other care giver
- Worked directly with Lab to get all clerks trained on using PTS (pneumatic tube system) to have blood products tubed for our patients, this cut wait time for our patients & ensured they received products in a timely & efficient manner
Insurance Billing Coordinator
Dr. Sam Akande
Fresno, CA
09.2007 - 05.2008
- Obtained demographic and financial information on a daily basis from patients
- Determined eligibility of insurance coverage and negotiated payments with patients
- Updated files on a regular basis, prepared letters and general correspondence
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Audited and corrected billing and posting documents for accuracy
Ammunition Supply Specialist
US ARMY
03.1997 - 01.2004
- Maintained a Staff Sergeant’s position as a Specialist (2 ranks higher) and supervised six subordinates
- Six years experience in preparing and requisitioning ammunition by safety standards implemented by company for shipment of Munitions and Hazardous materials
- Employed and supervised safety precautions regarding ammunition storage, handling, maintenance, stock control, accounting, inspection, and inventory of hazardous materials
- Point within allotted time which accounted for zero delinquencies
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability
- Updated files on a regular basis, prepared letters and general correspondence for the Chief of Administration, checked correspondence to ensure correct spelling and proper grammar
- Synchronized supply chains to optimize inventory and service procedures.
- Recognized for meticulous attention to detail.
Education
Associate of Science - Medical Administration
Fresno City College
Fresno, CA 07.2004 - 05.2007
Skills
Patient data privacy
undefinedTimeline
Patient Representative
Community Health Systems, CHS
01.2012 - Current
Unit Clerk
Community Health Systems, CHS
05.2008 - 01.2012
Insurance Billing Coordinator
Dr. Sam Akande
09.2007 - 05.2008
Associate of Science - Medical Administration
Fresno City College
07.2004 - 05.2007
Ammunition Supply Specialist
US ARMY
03.1997 - 01.2004
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