Evelyn Williams

google.com

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• Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
• Conducted financial consultations with patient and set up payment plans.
• Coordinated payment with insurance companies and discussed dental benefits with patients.
• Assisted dentist in helping patients determine optimal treatment options.
• Functioned as team leader and organized all treatment and placement activities
• Held interviews with patients to hear concerns, gather health history and understand objectives.
• Successfully achieved production goals set forth by corporate, which increased office's revenue.
• Thoroughly studied patients' x-rays to help determine best treatments for dental ailments and conditions.
• Communicated with patients to ensure quality of care and develop care plans.
• Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
• Managed office inventory and placed new supply orders.
• Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
• Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing