Ewing Wilder II
Florence,KY
Overview
38
38
years of professional experience
Work History
General Sales Manager
Busam Nissan
Cincinnati, OH
12.2023 - Current
- Created weekly and monthly reports on sales performance, goals, and objectives.
- Managed staff of 6 sales representatives, providing guidance and support as needed.
- Monitored lead tracking in Vin Solutions to ensure sales consultants adhered to customer follow-up protocols.
- Took on role as Used Car Manager, evaluated customer trade-ins, organized service for vehicles, and determined which ones to send to auction.
- Ensured compliance with applicable laws and regulations related to sales activities.
- Resolved customer complaints in a timely manner.
- Conducted regular training sessions for new sales personnel.
- Reviewed customer feedback surveys regularly and devised plans accordingly.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
New Car Sales Manager
Kerry Nissan
Florence, KY
02.2019 - 12.2023
- Reviewed customer feedback surveys and implemented changes based on results.
- Developed pricing models for new car inventory and tracked sales performance against targets.
- Resolved customer complaints regarding products or services in a timely manner.
- Performed vehicle appraisals for trade-ins according to established guidelines.
- Identified potential customers and developed sales strategies to meet their needs.
- Ensured efficient processing of Car Loan applications by coordinating with Sales Consultants and Finance Manager.
- Ensured accurate inventory management by performing thorough check-in and tagging of incoming stock.
Sales Consultant
Kerry Hyundai - Alexandria
Alexandria, KY
03.2015 - 02.2019
- Generated leads through cold calling, networking, and referrals.
- Participated in regular training sessions on new products, services, and industry trends.
- Maintained accurate records of all sales activities in the CRM system.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Established long-term relationships with key contacts at client companies.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Priced out products for customers and drew up sales paperwork.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Addressed customer questions and concerns regarding products and services.
Sales Consultant
Jeff Wyler Honda
Florence, KY
09.2014 - 03.2015
- Generated leads through cold calling, networking, and referrals.
- Participated in regular training sessions on new products, services, and industry trends.
- Maintained accurate records of all sales activities in the CRM system.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Established long-term relationships with key contacts at client companies.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Priced out products for customers and drew up sales paperwork.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Addressed customer questions and concerns regarding products and services.
Warehouse Receiving Clerk
L'Oreal
Walton, KY
10.1998 - 05.2014
- Performed regular cycle counts to ensure accuracy of inventory records.
- Adhered strictly to safety protocols at all times while handling materials.
- Managed communication with vendors regarding orders, delivery times.
- Processed returns according to company guidelines and regulations.
- Ensured proper labeling of all items before placing them in their respective locations.
- Maintained records of received goods and rejected unsatisfactory items.
- Unloaded trucks and placed materials in designated warehouse storage areas.
- Performed cycle counts to ensure accuracy of inventory records.
- Received incoming shipments and verified contents against packing slips.
- Performed duties in Manufacturing as a Line Operator and Quality Control Department.
CSR
Emerson Power Transmission
Florence, KY
03.1987 - 03.1998
- Processed orders, forms, applications, and requests.
- Followed up with customers to ensure their satisfaction.
- Assisted customers with product selection based on their needs and preferences.
- Maintained records of customer interactions, transactions, comments and complaints.
- Updated job knowledge by participating in educational opportunities.
Timeline
General Sales Manager
Busam Nissan
12.2023 - Current
New Car Sales Manager
Kerry Nissan
02.2019 - 12.2023
Sales Consultant
Kerry Hyundai - Alexandria
03.2015 - 02.2019
Sales Consultant
Jeff Wyler Honda
09.2014 - 03.2015
Warehouse Receiving Clerk
L'Oreal
10.1998 - 05.2014
CSR
Emerson Power Transmission
03.1987 - 03.1998