Expedito Jr. Amper

⦁ Provides good customer service to passenger at the check in counters
⦁ Checking Tematic to their desttination
⦁ Verify details of the passenger passport and issuing boarding pass
⦁ Inform about the flight details
⦁ Perform check in baggage and carry-on bags
⦁ Gives information to passenger regarding security checks and other procedures
⦁ Ensure compliance with the airline and aiport rules and regulation
⦁ Perform the assign responsibilities
⦁ I can speak Filipino as my first language and can speak little Arabic

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Promptly responded to inquiries and requests from prospective customers.

• Monitoring daily, weekly, and monthly sales
• Penetrating competitors' clients
• Bidding for any government projects
• Monitoring customers' sales, working with sales reps, and mentoring
• Responsible for any issues and concerns from the clients
• Answered customer questions, shared product knowledge, and identified customer needs.

• Ensured consistent sales growth by overseeing a team of 5 sales representatives.
• Sales monitoring daily, weekly, and monthly sales
• Supervised and trained route sales representatives in sales techniques, route planning, and generating sales reports. Motivated the sales team to achieve targets.
• Supervised store merchandising, shelf stocking, cooler maintenance, and display creation
• Supervise and enforce performance and service standards to clients for good service and satisfaction.

• Supervised a group of 7 third-party sales representatives
• Monitoring sales and daily field work for sales growth and seeking good opportunities
• Monitored sales on a year-to-date basis and compared them to sales from the previous year
• Managed exclusive clients from competing companies
• Planning and doing daily work with each sales representative.