Talented server/bartender with engaging personality and outstanding service skills. Upbeat, friendly, and anticipating guest needs to facilitate a memorable and enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Bluejacket Brewery
12.2023 - Current
Learning about and educating guests on our extensive craft beer, wine, and liquor programs.
Developed strong rapport with regular customers leading to repeat business.
Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Maximized table turnover rate by managing reservations and seating arrangements.
Providing guests with a true dining experience, not just another meal.
Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Server
District Winery
10.2023 - 03.2024
Engaged customers during tastings, providing knowledgeable recommendations based on individual preferences and tastes.
Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Have an expert understanding of the restaurant’s offerings, ingredients, preparation techniques and available substitutions.
Attend meetings and trainings as requested by management, including pre-shift meetings.
Server
Gatsby (KNEAD Hospitality)
05.2023 - 08.2023
Take guest orders and provide recommendations based on their preferences.
Check identification to ensure customers are of legal drinking age.
Handle cash transactions and operate the cash register.
Engage with guests in a friendly and professional manner.
Server/Bartender
Succotash PRIME (KNEAD Hospitality)
02.2022 - 09.2023
Explained menu items and suggested appropriate options for food allergy concerns.
Resolved customer complaints promptly and professionally to maintain positive experience.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Monitor guest behavior and ensure responsible alcohol service.