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Highly capable customer service professional with 12 years of demonstrated ability to supervise, lead, follow and serve in all aspects of customer service relations, while also being responsible for providing management, technical guidance, and professional support to both superiors and subordinates.. Experienced in planning and managing programs and activities with demonstrated leadership, cross-cultural awareness, and dedication. Proficient with analyzing numerical data and experienced with web-based management systems and public lecture using power point and online internet research. Timely and professional conflict resolution during stressful situations. Ability to work in a collaborative environment, whether independently or with a team, to manage workload efficiently with careful attention to detail and accuracy. Effective communication and relationship building skills with all levels of an organization.

Dynamic Office Assistant with a proven track record at Tims Improvement, excelling in customer service and data entry. Recognized for enhancing office efficiency and achieving high accuracy in document management. Resourceful and organized, adept at prioritizing tasks and scheduling appointments to support team success in fast-paced environments. Dedicated Office Assistant with over 5 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft and history achieving high data output.

Oversaw daily operations of business. Cultivated strong customer relationships. Directed bookkeeping and payroll processes to ensure accuracy.

Results-driven professional with expertise in customer service and design support. Demonstrated ability to train teams and enhance client experiences through strong interpersonal skills and high emotional intelligence. Actively pursuing Esthetician License to broaden skill set in beauty and wellness. Committed to delivering excellence and fostering positive relationships in all endeavors.

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 20 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

JERZIE BRANHAM

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High School Diploma -

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Office Assistant

High School Diploma -

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