Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Faith Mallo

NOVAPATH ACADEMICS
Land O' Lakes,FL
1
Certification
5
years of professional experience

Motivated and adaptable professional with experience in operations, team leadership, employee training, and education. Skilled at building positive relationships, communicating effectively, and creating organized, efficient environments. Experienced in lesson planning, classroom instruction, and student assessment, with a strong commitment to helping others learn and succeed. Dedicated to maintaining high standards of service, safety, and performance in every role.

Work History

Shift Lead Manager

10 Months
Pizza World | 09.2025 - Current
  • Supervised team operations during peak hours to ensure efficient service delivery.
  • Monitored food safety standards and ensured compliance with health regulations.
  • Assisted in inventory management by tracking stock levels and placing orders as needed.
  • Maintained cleanliness of workstations and dining areas to uphold company standards.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.

Teacher's Assistant/Student Grader

11 Months
NOVAPATH ACADEMICS | 08.2025 - Current
  • Assessed student progress through regular evaluations and provided constructive feedback for improvement.
  • Coordinated parent-teacher conferences to discuss student performance and strategies for academic success.
  • Evaluated student assignments for accuracy and adherence to grading criteria.
  • Provided constructive feedback to students to enhance understanding of course material.
  • Supported students by clarifying assignment requirements and expectations during office hours.

Preschool Teacher and Childcare Provider

4 Years 8 Months
Babysitting by Faith - Self Employed | 01.2021 - 09.2025
  • Developed engaging lesson plans to enhance children's cognitive and social skills.
  • Fostered a nurturing environment promoting emotional development and teamwork among toddlers and infants.
  • Implemented age-appropriate activities, facilitating hands-on learning experiences for diverse learners.
  • Collaborated with parents to track progress and address developmental concerns effectively.
  • Facilitated organization of creative childcare programs for children aged 0-12.
  • Supervised and organized summer care activities for school-age children.
  • Coordinated regular updates and discussions with parents to support student development.

Assistant Facility Manager

1 Year 4 Months
Trinity College of Florida | 01.2024 - 05.2025
  • Coordinated facility maintenance schedules to ensure operational efficiency and minimize downtime.
  • Trained staff on safe maintenance practices and procedures.
  • Conducted inspections to identify issues and coordinate timely repairs.
  • Maintained cleanliness and sanitation standards across facilities, ensuring a safe environment for staff and visitors.

Server

11 Months
The Eagles Golf Club | 01.2024 - 12.2024
  • Assisted in organizing special events, contributing to seamless execution and customer enjoyment.
  • Coordinated food and beverage setup for banquets, adhering to client specifications and timelines.
  • Implemented proper food handling practices and safety protocols to maintain a safe dining environment for guests and staff.

Team Member

2 Years 4 Months
Chick-fil-A | 09.2021 - 01.2024
  • Executed daily operations to ensure efficient service delivery and high customer satisfaction.
  • Delivered exceptional customer service in fast-paced dining environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Collaborated with kitchen staff to coordinate food preparation and delivery.

Education

High School Diploma

Trinity Collegiate High School | Trinity FL | 05.2024

Graduated summa cum laude

Bachelor of Arts - Counseling, Psychology, And Theology

Trinity College of Florida | Trinity FL | 05.2026

Associate of Arts - General Studies

Trinity College of Florida | Trinity FL | 05.2024

Graduated summa cum laude

Skills

Employee training
Policy enforcement
Operations management
Opening and closing procedures
Punctual and reliable
Safety compliance
Interpersonal skills
Infant care
Cleaning and sanitizing
Health and safety regulations
Social and academic development
Classroom instruction
Classroom organization
Early childhood development
Curriculum planning

Certification

ServSafe Manager Certification — National Restaurant Association

ServSafe Food Handler Certificate

Timeline

Shift Lead Manager

Pizza World
09.2025 - CurrentRead More

Teacher's Assistant/Student Grader

NOVAPATH ACADEMICS
08.2025 - CurrentRead More

Assistant Facility Manager

Trinity College of Florida
01.2024 - 05.2025Read More

Server

The Eagles Golf Club
01.2024 - 12.2024Read More

Team Member

Chick-fil-A
09.2021 - 01.2024Read More

Preschool Teacher and Childcare Provider

Babysitting by Faith - Self Employed
01.2021 - 09.2025Read More

Trinity College of Florida

Bachelor of Arts from Counseling, Psychology, And Theology
Read More

Trinity Collegiate High School

High School Diploma
Read More

Trinity College of Florida

Associate of Arts from General Studies
Read More
Faith Mallo