Faith McGowan
Panama City Beach,FL
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Sugar Kingdom
Panama City Beach, FL
05.2023 - Current
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Maintained accurate records of transactions using the point-of-sale system.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Balanced cash drawers at the end of each shift.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Resolved customer complaints in a professional manner.
- Processed credit card transactions accurately and efficiently.
- Greeted customers and provided friendly customer service.
- Complied with all health and safety regulations while performing job duties.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Assisted customers with locating merchandise within the store.
- Provided excellent customer service by helping customers locate items they were looking for.
- Operated cash registers to process payments for goods and services.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
Smoothie Barista
Rise Nutrition
Bonifay, FL
01.2022 - 08.2022
Education
Associate in Elementary Education - Elementary Education
Chipola College
Marianna, FLSkills
- Customer Complaint Resolution
- Order coordination
- Excellent Communication
- Sorting and Categorizing
- Organizational Systems
- Customer Service
- Computer Skills
- Attention to Detail
Affiliations
- Coaching Volleyball and some Basketball.
- Competing in trivia activities.
Languages
English
Native/ Bilingual
American Sign Language
Elementary
Accomplishments
- I am in the Deans List at Chipola College.
- Received an athletic and academic scholarship coming out of high school.
Certification
- I have my A.A. degree in Elementary Education.
Timeline
Customer Service Cashier
Sugar Kingdom
05.2023 - Current
Smoothie Barista
Rise Nutrition
01.2022 - 08.2022
Associate in Elementary Education - Elementary Education
Chipola College
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