Summary
Overview
Work History
Education
Skills
Timeline
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FAITH ZICKEL

Lone Tree,CO

Summary

Resourceful hospitality professional recognized for exceptional productivity and efficiency in task execution. Specializes in mixology, customer service, and inventory management, with proven ability to enhance guest experiences through effective communication and teamwork. Highly motivated with a strong work ethic and adaptability, thriving in fast-paced environments and excelling under pressure. Demonstrates quick mastery of new skills and consistently achieves high performance ratings.

Experienced server and bartender with a strong background in beverage management and customer service. Successfully took orders from customers, ensuring accuracy and timeliness while demonstrating extensive knowledge of the menu offerings. Collaborated effectively with restaurant staff to enhance service delivery and maintain operational flow. Engaged with patrons to provide exceptional service, fostering long-term relationships and enhancing customer satisfaction.

Overview

4
4
years of professional experience

Work History

Server

Eddie V’s Darden Restaurant Company
Lone Tree, CO
09.2026 - Current
  • Took orders from customers accurately and in a timely manner.
  • Demonstrated enthusiasm for restaurant's menu and offerings. and knowledge about the restaurant's menu and products.
  • Collaborated with hosts, servers, and kitchen staff to ensure seamless service delivery.
  • Coordinated with restaurant staff to streamline operations and maintain service flow.

BARTENDER

Castle Pines Country Club
Castle Rock, Colorado
04.2026 - Current
  • Mix cocktails and served beverages to club members and guests.
  • Prepared a variety of cocktails for club members and guests. and served beverages to club members and guests.
  • Engaged with patrons to deliver outstanding customer service and foster long-term relationships.
  • Managed inventory of beverages, ensuring stock levels met demand of liquor, beer, wine, and other beverage items.

SEASONS 52 SERVER

Darden Restaurant Company
Lone Tree, Colorado
09.2025 - 07.2026
  • Promoted desserts, appetizers, and specialty drinks to enhance guest experience and increase sales.
  • Demonstrated enthusiasm for restaurant offerings during customer interactions. for restaurant menu and products. and knowledge about the restaurant's menu and products.
  • Assisted in training new servers on menu items and service protocols. of new servers on service standards. new servers on menu items and service standards.
  • Maintained cleanliness and organization of dining area and tables.

YARDHOUSE SERVER

Darden Restaurant Company
Lone Tree, Colorado
07.2024 - 09.2025
  • Consistently achieved the highest Scores on server surveys with Hospitality and attentiveness.
  • Cultivated relationships with customers to improve dining experience.
  • Delivered tailored recommendations to diners, increasing up-sell rates.
  • Supported coworkers during peak hours by greeting tables, promoting daily specials, and serving the first round of drinks within a minute.

SERVER

Scileppis At The Old Stone Church
Castle Rock, Colorado
12.2022 - 03.2024
  • Informed guests of daily specials and happy hour offerings, while enhancing their dining experience.
  • Processed customer payments with precision, facilitating seamless transactions and ensuring customer satisfaction.
  • Maintained an organized and clean work environment resulting in 100% compliance with company/health policy and regulations.

Education

Diploma -

Castle View High School
Castle Rock, Colorado

Skills

  • Beverage management and handling
  • Cocktail preparation and menu knowledge
  • Safe serving practices
  • Hospitality service expertise
  • Beverage presentation
  • Customer service excellence
  • Difficult customer management
  • Conflict resolution skills
  • Creative problem-solving
  • Adaptability and organization
  • Detail orientation
  • Menu knowledge
  • Drink mixing
  • Order accuracy
  • POS systems

Timeline

Server

Eddie V’s Darden Restaurant Company
09.2026 - Current

BARTENDER

Castle Pines Country Club
04.2026 - Current

SEASONS 52 SERVER

Darden Restaurant Company
09.2025 - 07.2026

YARDHOUSE SERVER

Darden Restaurant Company
07.2024 - 09.2025

SERVER

Scileppis At The Old Stone Church
12.2022 - 03.2024

Diploma -

Castle View High School
FAITH ZICKEL