Farah Julmiste
Atlanta,GA
Summary
Friendly and flexible candidate with solid customer service background. Quick learner possessing basic understanding about managing patient records, scheduling software and medical terminology. Collaborative administrative professional with strong task prioritization and organizational skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Scheduler
Alliance Spine And Joint
06.2023 - 08.2023
- Streamlined appointment scheduling by implementing an efficient online booking system.
- Enhanced patient satisfaction with timely and accurate appointment confirmations and reminders.
- Maintained accurate records of patient demographics, insurance information, and medical history in electronic health systems.
- Facilitated smooth communication between patients and healthcare providers, addressing inquiries or concerns related to appointments.
Guest Services Associate
Top Golf
07.2021 - 02.2022
- Streamlined check-in and check-out processes for increased efficiency and positive guest experiences.
- Assisted guests with special requests to ensure a memorable stay and exceptional service.
- Coordinated event bookings, ensuring seamless execution of logistics and guest satisfaction.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Bachelor of Science - Biology
Clark Atlanta University
Atlanta, GA05.2027
Skills
- Patient Relations
- Schedule Management
- Patient Scheduling
- Strong Organization
- HIPAA Compliance
- Follow-up skills
- Patient confidentiality
- Guest engagement and assistance
Certification
- CMAA - Certified Medical Administrative Assistant
- Cardiopulmonary Resuscitation Certification
Timeline
Medical Scheduler
Alliance Spine And Joint
06.2023 - 08.2023
Guest Services Associate
Top Golf
07.2021 - 02.2022
Bachelor of Science - Biology
Clark Atlanta University
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