Fareena Zaib
Cherry Hill,NJ
Summary
Dedicated Pharmacy Technician with experience in fast-paced retail and clinical environments. Expertise in preparing and dispensing medications, processing prescriptions, and managing inventory. Strong focus on patient safety and confidentiality, with proficiency in pharmacy software, insurance billing, and healthcare compliance.
Overview
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Willingboro, New Jersey
08.2026 - Current
- Assisted pharmacists with prescription filling at Little Guyana Pharmacy & Cafe.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Counted, labeled, and packaged medications for customer pickup.
- Processed insurance claims and verified prescription information.
- Interpreted and processed medication orders under supervision of the pharmacist.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Restocked medications to ensure availability for customers, offered insight into over-the-counter products and verified insurance benefits.
- Managed inventory for medications, supplies, and café products.
- Prepared daily orders and restocked shelves and work areas.
- Supported cash register transactions and patient checkout.
- Assisted pharmacist with clearing high volume of prescriptions and responding to customer questions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Customer Service
Macy's
05.2025 - Current
Pharmacy Technician
Little Guyana Pharmacy & Cafe
, NY
08.2024 - 08.2025
- Measured, counted, and packaged medications under pharmacist supervision with a high level of accuracy
- Coordinated with pharmacists and team members to ensure timely prescription fulfillment
- Coordinated with pharmacists and team members to ensure timely and accurate prescription fulfillment
- Organized records and updated patient profiles to enhance accuracy and accessibility
- Processed payments and insurance claims while minimizing delays or errors
- Restocked shelves and monitored medication inventory to prevent shortages or expired stock
- Established positive relationships with customers by efficiently addressing concerns and requests while maintaining professionalism
- Contributed to a clean, organized, and compliant work environment following all safety and confidentiality protocols
Customer Service Agent
Qatar Airways
Doha
11.2018 - 05.2024
- Delivered high-level customer service by addressing passenger needs, special requests, and last-minute changes with professionalism
- Assisted VIP and premium passengers with priority services, including seating, upgrades, and lounge access coordination
- Provided exceptional customer service by promptly addressing passenger needs, special requests, and last-minute changes to enhance overall travel experience
- Facilitated priority services for VIP and premium passengers, managing seating, upgrades, and lounge access to ensure satisfaction and comfort
- Verified travel documents, processed boarding passes, and managed baggage check-in in accordance with airline and security regulations
- Collaborated with ground staff and flight crew to achieve on-time departures and streamline passenger handling, contributing to operational efficiency
- Maintained accuracy and attention to detail in high-pressure, fast-paced airport environments
- Upheld company standards for service excellence, safety, and passenger satisfaction
Education
Certificate - Pharmacy Technician
Stepful
02.2026 - 10.2026
MBA -
University Of Karachi
Karachi, PakistanBA -
Iqra Post Graduate College
Sadiqabad, PakistanF.S.C - Biology
Iqra Post Graduate College
sadiqabad, PakistanSkills
- Prescription filling
- Medication dispensing
- Pharmacy law compliance
- Insurance processing
- Data Entry
- Billing
- Documentation
- Inventory management
- Pharmacy software
- Customer Care
- Patient communication
- Accuracy
- DetailOriented
- Organization
- Multitasking
- TimeManagement
- Problem Solving
- Adaptability
- Compliance
- Inventory
- Patient communication
- Prescription data entry
Personal Information
Title: Pharmacy Technician
Languages
Title: Pharmacy Technician
Timeline
Pharmacy Technician
CVS Pharmacy
08.2026 - Current
Certificate - Pharmacy Technician
Stepful
02.2026 - 10.2026
Customer Service
Macy's
05.2025 - Current
Pharmacy Technician
Little Guyana Pharmacy & Cafe
08.2024 - 08.2025
Customer Service Agent
Qatar Airways
11.2018 - 05.2024
MBA -
University Of Karachi
BA -
Iqra Post Graduate College
F.S.C - Biology
Iqra Post Graduate College