Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tameshwar Mangroo

South Richmond Hill,NY

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

3
3
years of professional experience

Work History

Dispatcher

ROYAL TAXI SERVICE
01.2022 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.

Driver, Warehouse Orders

MK WORKFORCE
03.2021 - Current
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.

Education

High School Diploma -

GUYSUCO TRAINING CENTER
CORENTYNE BERBICE GUYANA
03.2005

Skills

  • Data Entry
  • Dispatch software
  • Stress Tolerance
  • Dispatching procedures
  • Updating logs
  • Route Planning
  • Customer Relationship Management

Timeline

Dispatcher

ROYAL TAXI SERVICE
01.2022 - Current

Driver, Warehouse Orders

MK WORKFORCE
03.2021 - Current

High School Diploma -

GUYSUCO TRAINING CENTER

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Tameshwar Mangroo