Tameshwar Mangroo
South Richmond Hill,NY
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
3
3
years of professional experience
Work History
Dispatcher
ROYAL TAXI SERVICE
104-09 109TH STREET , SOUTH RICHMOND HILL , NY,
01.2022 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Driver, Warehouse Orders
MK WORKFORCE
SOUTH OZONE PARK ,QUEENS ,NY,11420
03.2021 - Current
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
Education
High School Diploma -
GUYSUCO TRAINING CENTER
CORENTYNE BERBICE GUYANA 03.2005
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Updating logs
- Route Planning
- Customer Relationship Management
Timeline
Dispatcher
ROYAL TAXI SERVICE
01.2022 - Current
Driver, Warehouse Orders
MK WORKFORCE
03.2021 - Current
High School Diploma -
GUYSUCO TRAINING CENTER