Farwa Butt
Niles,IL
Summary
Proven to excel in fast-paced environments, I leveraged my strong multitasking and customer service skills at Dunkin' Donuts to enhance customer satisfaction and exceed sales targets. Recognized for teamwork and performance improvement, I consistently contributed to reducing wait times and increasing sales revenue, achieving individual goals, and supporting store objectives at Old Navy.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin' Donuts
09.2023 - Current
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Member
Dunkin' Brands
12.2022 - 09.2023
- Worked front counter, drive-thru, and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from the management team.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Sales Associate Intern
Old Navy
06.2021 - 08.2021
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Collaborated with team members to ensure smooth daily operations and a positive shopping experience for customers.
- Contributed to the achievement of store sales targets by consistently meeting individual goals.
- Increased sales revenue through effective upselling and cross-selling techniques.
- Implemented feedback from supervisor evaluations to continually improve performance and exceed sales targets.
- Participated in regular training sessions to stay current on company policies, promotions, and industry trends.
Education
Associate of Arts - Accounting And Finance
Oakton Community College
Des Plaines, ILSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Customer engagement
- Performance improvement
Languages
Urdu
Full Professional
Timeline
Crew Member
Dunkin' Donuts
09.2023 - Current
Crew Member
Dunkin' Brands
12.2022 - 09.2023
Sales Associate Intern
Old Navy
06.2021 - 08.2021
Associate of Arts - Accounting And Finance
Oakton Community College
Similar Profiles
Richard AbainciaRichard Abaincia
Shift Manager at Golden Donuts Incorporated/ Dunkin DonutsShift Manager at Golden Donuts Incorporated/ Dunkin Donuts
Hisham Al OqaibiHisham Al Oqaibi
Crew Member at Dunkin' DonutsCrew Member at Dunkin' Donuts
Nicole MorenoNicole Moreno
Crew Member at Dunkin' DonutsCrew Member at Dunkin' Donuts
Byron JoaquinByron Joaquin
Closing Shift Leader at Dunkin' Donuts | Baskin RobbinsClosing Shift Leader at Dunkin' Donuts | Baskin Robbins
Melissa HernandezMelissa Hernandez
Supervisor at Harbor FreightSupervisor at Harbor Freight