Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Fate Poe

Fate Poe

Gastonia,NC

Summary

College student with proven expertise in customer service and team collaboration. Demonstrated skills in conflict resolution and POS system operation, consistently enhancing customer satisfaction and workplace harmony.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Cheddar's Scratch Kitchen
Gastonia, North Carolina
05.2025 - 01.2026
  • Provided excellent customer service in a fast-paced dining environment.
  • Took customer orders accurately and efficiently using restaurant POS system.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Retail Sales Associate

Cracker Barrell
Charlotte, North Carolina
07.2024 - 10.2024
  • Greeted customers and guided them in finding requested items, improving overall shopping satisfaction.
  • Educated customers on promotions and store policies to foster informed purchasing decisions.
  • Processed transactions via point-of-sale system, ensuring accuracy and enhancing customer experience.
  • Collaborated with team members to restock merchandise, maintaining optimal product availability for customers.

Education

Some College (No Degree) - Psychology

North Carolina Central University
Durham, NC
04-2026

Skills

  • Order management
  • Menu knowledge
  • Sales techniques
  • Customer service
  • Team collaboration
  • Time management
  • Conflict resolution

Certification

Servsafe food handler certification

Affiliations

Upcoming Food Lion Hunger Challenge Ambassador

Timeline

Server

Cheddar's Scratch Kitchen
05.2025 - 01.2026

Retail Sales Associate

Cracker Barrell
07.2024 - 10.2024

Some College (No Degree) - Psychology

North Carolina Central University
Fate Poe