College student with proven expertise in customer service and team collaboration. Demonstrated skills in conflict resolution and POS system operation, consistently enhancing customer satisfaction and workplace harmony.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Cheddar's Scratch Kitchen
Gastonia, North Carolina
05.2025 - 01.2026
Provided excellent customer service in a fast-paced dining environment.
Took customer orders accurately and efficiently using restaurant POS system.
Maintained cleanliness and organization of dining area throughout shifts.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Retail Sales Associate
Cracker Barrell
Charlotte, North Carolina
07.2024 - 10.2024
Greeted customers and guided them in finding requested items, improving overall shopping satisfaction.
Educated customers on promotions and store policies to foster informed purchasing decisions.
Processed transactions via point-of-sale system, ensuring accuracy and enhancing customer experience.
Collaborated with team members to restock merchandise, maintaining optimal product availability for customers.