Fatima Abbas
Dearborn
Summary
Dedicated, team-oriented professional with experience delivering fast, friendly customer service in high-volume environments.
Overview
2
2
years of professional experience
Work History
Crew Member
Dairy Queen Grill & Chill
Dearborn
12.2024 - Current
- Provided fast, friendly customer service in a high-volume dining environment.
- Accurately operated the point-of-sale (POS) system to process orders and payments.
- Handled cash, credit, and mobile transactions while maintaining accuracy.
- Assisted customers with menu selections, custom orders, and dietary questions.
- Worked closely with team members to ensure efficient service during peak hours.
- Addressed customer concerns professionally to maintain high satisfaction.
- Followed company standards for safety, hygiene, and service quality.
- Maintained cleanliness and organization of workstations and dining areas.
- Completed daily responsibilities efficiently while adapting to changing priorities.
Cashier
Cafe Nabatieh
Nabatieh
10.2023 - 10.2024
- Processed customer transactions efficiently at Cafe Nabatieh.
- Maintained cleanliness and organization of the cashier station.
- Provided exceptional customer service to enhance dining experiences.
- Took and processed food and beverage orders efficiently.
- Maintained cleanliness and organization of dining area and tables.
- Collaborated with kitchen staff to ensure timely food delivery.
- Delivered food orders promptly and courteously.
Education
BBA - Accounting And Finance
Wayne State University
Detroit, MI05-2029
High School Diploma -
Fordson Highschool
Dearborn, MI05-2025
Skills
- Customer service
- Point of sale (POS) operation
- Cash handling
- Team collaboration
- Time management
- Effective communication
- Multitasking and organization
- Inventory restocking
- Adaptability and dependability
- Problem solving
- Attention to detail
Languages
Arabic
Full Professional
Timeline
Crew Member
Dairy Queen Grill & Chill
12.2024 - Current
Cashier
Cafe Nabatieh
10.2023 - 10.2024
BBA - Accounting And Finance
Wayne State University
High School Diploma -
Fordson Highschool