Fatimah Rembert
Summary
Results-driven Store Lead known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service excellence, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring smooth store operations and positive customer experiences.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Store Lead
Giant
Philadelphia, Pennsylvania
08.2021 - Current
- Supervised daily store operations, ensuring staff adhered to company policies and maintained operational standards.
- Managed inventory levels and coordinated stock replenishment, supporting product availability and customer satisfaction.
- Trained new employees on customer service standards and operational procedures.
- Assisted customers with product inquiries and resolved concerns promptly.
- Collaborated with management to implement promotional campaigns, enhancing store visibility and driving customer engagement.
- Served as a role model for other employees by demonstrating superior work ethic.
Food and Beverage Team Leader
Wawa
Philadelphia
06.2012 - 12.2018
- Led food and beverage team in daily operations and service excellence.
- Trained new staff on customer service and food handling procedures to ensure high standards of service.
- Managed inventory levels to guarantee product availability and minimize stock disruptions.
- Oversaw cleanliness and organization of food preparation areas.
- Coordinated with suppliers to maintain quality standards for ingredients.
- Implemented safety protocols to ensure compliance with health regulations.
- Resolved customer complaints to improve satisfaction and enhance overall dining experience.
Education
Associate of Applied Science - Culinary Managment
The Art Institute If Philadelphia
Philadelphia, PA 06.2014 - 06.2016
Associate of Applied Science - Culinaty Arts
Community College of Philadelphia
Philadelphia, PA 06.2000 - 06.2002
Skills
- Inventory management
- Sales forecasting
- Food safety management
- Staff training
- Customer service
Certification
- Serve Safe
- Food handler manager
- Ramp
Timeline
Store Lead
Giant
08.2021 - Current
Associate of Applied Science - Culinary Managment
The Art Institute If Philadelphia
06.2014 - 06.2016
Food and Beverage Team Leader
Wawa
06.2012 - 12.2018
Associate of Applied Science - Culinaty Arts
Community College of Philadelphia
06.2000 - 06.2002