Fausto Moran
Henderson
Summary
Proven team player and effective communicator, I excelled at McDonald's by enhancing customer satisfaction and streamlining operations. Mastering multitasking and organization, I also leveraged my Spanish proficiency to elevate service quality. My proactive approach in training peers and commitment to excellence significantly contributed to our team's success.
Overview
1
1
Certification
Work History
Crew Member
McDonald's
3452 St Rose Pkwy, Henderson, NV 89052
10.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
Education
No Degree - N/A
Pinecrest Sloan Canyon, Highschool
Henderson, NV05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Taking orders
- Basic math
Certification
- OSHA 10-Hour General Industry Training Certificate - Occupational Safety and Health Administration.
- Food Handler Certification - State or Local Health Departments.
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
McDonald's
10.2024 - Current
No Degree - N/A
Pinecrest Sloan Canyon, Highschool