Fawn Bearup
Kenai,AK
Summary
Knowledgeable and professional receptionist skilled in administrative support and customer service. Bringing 7 ears of experience managing fast-paced front desk operations. Possesses positive personality with excellent telephone etiquette. Experience working with urgent care, family medicine, specialties as well as occupational medicine.
Overview
21
21
years of professional experience
Work History
Front Desk Receptionist
Capstone Clinic
Kenai, AK
11.2019 - Current
- Greeted customers warmly and made them feel welcome.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Scheduled patients for family medicine as well as Gastroenterology and Occupational medicine and flight physicals.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Front Desk Receptionist
MediCenter Specialties Clinic
Kenai, AK
03.2017 - 10.2019
- Worked with multiple specialty doctors, coordinated schedules and arranging them as necessary.
- Maintained and scheduled appointment from external referrals, while tracking and sending follow ups to referring providers.
- Learned duties relating to sister clinics and filled in when needed.
Preschool Teacher
Schneider's Nest Daycare
Soldotna, AK
01.2015 - 03.2016
- Developed lesson plans that incorporated creative teaching techniques.
- Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
- Organized educational materials and resources to create an engaging learning environment.
Shift Supervisor
CVS Pharmacy
Phoenix, AZ
04.2010 - 12.2013
- Provided on-the-job training to new staff members.
- Monitored staff performance to ensure quality standards were met.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
- Assisted upper management with daily operations to meet standards of service and quality.
Pharmacy Technician
Walgreens Pharmacy
Scottsdale, AZ
01.2003 - 08.2005
- Worked with insurance companies to ensure that customers claims were paid on time.
- Filled customers prescription orders and ensured accuracy.
- Maintained and secured all customer personal information.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Education
High School Diploma -
Coronodo Highschool
Scottsdale, AZ05-2000
Skills
- Customer Assistance and Interaction
- Correspondence Typing
- Spreadsheet Tracking
- Call Routing
- Telephone Etiquette
- Filing
- Administrative Skills
- Appointment Scheduling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Keep your face to the sunshine and you cannot see the shadows, that's what the sunflowers do.
Helen Keller
Timeline
Front Desk Receptionist
Capstone Clinic
11.2019 - Current
Front Desk Receptionist
MediCenter Specialties Clinic
03.2017 - 10.2019
Preschool Teacher
Schneider's Nest Daycare
01.2015 - 03.2016
Shift Supervisor
CVS Pharmacy
04.2010 - 12.2013
Pharmacy Technician
Walgreens Pharmacy
01.2003 - 08.2005
High School Diploma -
Coronodo Highschool
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