Felicia Ryder
Spokane
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Spokane Veterans Home
05.2025 - 12.2025
- Trained new staff on best practices in patient handling and safety procedures to enhance team performance.
- Mentored junior CNAs, fostering professional development and promoting adherence to quality care standards.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA - Certified Nursing Assistant
Omni Staffing Services
01.2025 - 03.2025
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
CNA - Certified Nursing Assistant
Spokane Veterans Home
03.2024 - 03.2025
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
CNA - Certified Nursing Assistant
Radiant Medical Staffing
01.2025 - 02.2025
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments and care plans, enhancing overall patient well-being.
- Monitored vital signs and reported significant changes to healthcare team promptly for effective intervention.
CNA - Certified Nursing Assistant
Saint Luke's
01.2024 - 02.2024
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
Warehouse Worker
Manpower
09.2023 - 01.2024
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to maintain a clean and organized work environment.
- Trained new employees on operational procedures and safety guidelines.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Led a team of warehouse workers in daily tasks, ensuring accuracy and timeliness in order fulfillment.
CNA - Certified Nursing Assistant
Pine Ridge
05.2023 - 09.2023
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
CNA
North Central Care Center
02.2023 - 07.2023
- Monitored vital signs, reporting changes to healthcare team for timely interventions.
- Maintained accurate patient records, documenting observations and care provided.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA/Home Manager
Golden Youth Services
04.2023 - 05.2023
- Assisted with personal hygiene tasks, enhancing dignity and respect for all individuals served.
- Documented patient progress in electronic health records, maintaining accurate and confidential information.
- Trained new staff on best practices for patient care and safety protocols, fostering teamwork and efficiency.
- Developed individualized care plans in collaboration with healthcare teams, addressing unique resident needs.
- Advocated for residents' rights and needs, ensuring their voices were heard in care decisions.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
CNA - Certified Nursing Assistant
Providence Sacred Heart Medical Center & Children’s Hospital
01.2023 - 05.2023
- Assisted nursing staff with patient assessments and vital sign monitoring for accurate health documentation.
- Provided compassionate patient care, ensuring comfort and dignity during daily activities.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Implemented infection control protocols, contributing to improved safety standards within the facility.
- Conducted regular health checks, ensuring timely documentation and compliance with regulatory requirements.
Ophthalmic Technician/Registered Medical Assistant
Spokane Eye Clinic
10.2022 - 12.2022
- Performed comprehensive patient assessments, including visual acuity tests and ocular measurements.
- Assisted with the administration of diagnostic procedures, ensuring patient comfort and safety.
- Educated patients on post-operative care and provided guidance on eyewear options.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
CNA - Certified Nursing Assistant / DSP
DRIVE Services Supported Living LLC
06.2022 - 10.2022
- Provided compassionate care to individuals with disabilities, enhancing daily living skills and overall well-being.
- Assisted residents with personal hygiene, mobility, and medication management to promote independence.
- Monitored vital signs and documented changes in health status, ensuring timely communication with medical teams.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
DSP (Direct Support Professional) / Certified Residential Aid
Alternative Services Inc.
11.2021 - 05.2022
- Provided direct support to individuals with disabilities in daily living activities.
- Assisted clients in developing personal goals and achieving independence.
- Monitored client progress and documented outcomes for quality assurance.
- Implemented behavior management strategies to enhance client engagement.
- Advocated for client needs during team meetings, ensuring their voices were heard.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
CNA - Certified Nursing Assistant
Pinnacle Health & Rehab
05.2021 - 11.2021
- Implemented infection control protocols to maintain a safe environment for patients and staff.
- Collaborated with multidisciplinary teams to develop personalized care plans tailored to individual patient needs.
- Assisted patients with daily living activities, promoting independence and dignity.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
DSP (Direct Support Professional) / Certified Residential Medication Aid
Alternative Services Inc.
06.2020 - 05.2021
- Developed and implemented personalized support plans for individuals with disabilities.
- Coordinated daily activities to promote independence and social engagement among clients.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
Education
Associate of Applied Science - Allied Heath Science
South University_Savannah Online
Savannah, GA01.2023
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Team collaboration
- Multitasking and organization
- Admitting support
Accomplishments
- Supervised a team of six staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CPR Certification
- January 2023 to January 2027
- CNA
- February 2018 to August 2026
- 1. Provide compassionate patient care by assisting with daily living activities like bathing, dressing, and toileting
- 2. Monitoring vital signs, supporting mobility, ensuring proper hygiene, and reporting any changes in patient condition to the nursing team
- 3. Adhering to infection control protocols and maintaining accurate patient records
- 4. Emphasizing strong communication skills and dedication to patient safety
- RMA
- November 2022 to August 2025
- 1. Performs a variety of clinical and administrative tasks under the supervision of a healthcare provider.
- 2. Taking patient vitals
- 3. Preparing patients for examinations, administering injections as directed
- 4. Maintaining medical records, scheduling appointments, and ensuring smooth patient flow within a healthcare facility, while demonstrating excellent communication and interpersonal skills and adhering to strict confidentiality standards
- Driver's License
- Food Handler Certification
- BLS Certification
- First Aid Certification
- State Tested Nursing Assistant
- Series 6
- CFP
- Non-CDL Class C
- Series 63
Languages
English
Timeline
CNA - Certified Nursing Assistant
Spokane Veterans Home
05.2025 - 12.2025
CNA - Certified Nursing Assistant
Omni Staffing Services
01.2025 - 03.2025
CNA - Certified Nursing Assistant
Radiant Medical Staffing
01.2025 - 02.2025
CNA - Certified Nursing Assistant
Spokane Veterans Home
03.2024 - 03.2025
CNA - Certified Nursing Assistant
Saint Luke's
01.2024 - 02.2024
Warehouse Worker
Manpower
09.2023 - 01.2024
CNA - Certified Nursing Assistant
Pine Ridge
05.2023 - 09.2023
CNA/Home Manager
Golden Youth Services
04.2023 - 05.2023
CNA
North Central Care Center
02.2023 - 07.2023
CNA - Certified Nursing Assistant
Providence Sacred Heart Medical Center & Children’s Hospital
01.2023 - 05.2023
Ophthalmic Technician/Registered Medical Assistant
Spokane Eye Clinic
10.2022 - 12.2022
CNA - Certified Nursing Assistant / DSP
DRIVE Services Supported Living LLC
06.2022 - 10.2022
DSP (Direct Support Professional) / Certified Residential Aid
Alternative Services Inc.
11.2021 - 05.2022
CNA - Certified Nursing Assistant
Pinnacle Health & Rehab
05.2021 - 11.2021
DSP (Direct Support Professional) / Certified Residential Medication Aid
Alternative Services Inc.
06.2020 - 05.2021
Associate of Applied Science - Allied Heath Science
South University_Savannah Online