Felicia Thomas

Lead branch Operations, including managing cash device like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank polices and procedures.

Maintaining high stands for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.

Collaborate with the Branch Manger to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience .

• Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.