Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Felipe Turri

Parkland,FL

Summary

In the few months I've spent working as a server, I've learned a lot, not just about the job itself but about what it means to really put in the effort and offer great service. I've always been someone who enjoys learning, and I thrive when I get the chance to pick up new skills or take on different challenges. I’m constantly looking for ways to improve, whether that’s by stepping up to help the team, learning something new, or just finding ways to be more efficient. I’m confident that my ability to work well with others, stay organized, and manage tasks efficiently will help me transition smoothly into this new role. I’m a fast learner, adaptable to new situations, and always looking for ways to contribute to the team and improve the guest experience. I’m excited about the opportunity to grow and support the restaurant in achieving its goals.

Overview

1
1
year of professional experience

Work History

Server

Fushimi Seafood Sushi & Bar
Deerfield Beach, USA
11.2022 - 11.2023
  • Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer.
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Resolved customer complaints promptly and professionally to maintain positive reputation
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
  • Implemented follow-up procedures with customers to confirm meal delight and rectify issues.
  • Following health and safety protocols is crucial for maintaining safe and sanitary environments for customers and staff.
  • I answered customers' questions, recommended items, and recorded order information.
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Education

High School Diploma -

Marjory Stoneman Douglas High School
Parkland, FL
05-2024

Skills

  • Price Memorization
  • Adaptable and flexible
  • Food Sales and Promotion
  • Anticipating guest needs
  • Order accuracy and delivery
  • Corrective actions
  • Dining customer service
  • Menu item recommendation
  • Course Suggestions
  • Workflow Coordination
  • Menu memorization
  • Guest satisfaction
  • Team member support
  • Order delivery practices
  • Exceptional customer service
  • Positive and professional

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Server

Fushimi Seafood Sushi & Bar
11.2022 - 11.2023

High School Diploma -

Marjory Stoneman Douglas High School
Felipe Turri