Felix Neufeld
Rowlett
Summary
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Moto Medi Mediterranean
Lubbock
12.2023 - 06.2025
- Provided exceptional customer service and maintained a positive attitude throughout the shift
- Operated grills, ovens and other kitchen equipment as required for meal preparation
- Adhered strictly to safety regulations while handling sharp knives or operating machinery.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance and provided feedback for improvement.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Organized walk-in coolers and freezers according to established guidelines.
- Kept the kitchen area clean at all times during shifts.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
Manager
Five Guys
Lubbock
09.2022 - 12.2023
- Arrive on time every morning and immediately start prepping based on the predictions for that day
- Making sure the store is clean and appropriately stocked before opening
- Efficiently run the register, grill, salad station, fryers, and bread station
- Greeting the guests that come in and out of the establishment
- Providing a friendly and productive environment for all employees and guests alike
- Completing all cleaning tasks and food safety checklist in a timely manner
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
Skills
- Customer service
- Food safety
- Equipment operation
- Employee training
- Performance monitoring
- Team building
- Time management
- Organizational skills
- Motivational leadership
- Flexible schedule
Certification
- Servsafe Food Handlers License
Timeline
Shift Leader
Moto Medi Mediterranean
12.2023 - 06.2025
Manager
Five Guys
09.2022 - 12.2023