Fern Mongkol
Queens
Summary
Experienced server skilled in managing dining efficiency and guest interactions in a collaborative team environment. Strong ability to streamline service operations, ensuring timely delivery and adherence to sanitation standards, contributing to overall customer satisfaction.
Overview
5
5
years of professional experience
Work History
Server
Sushi Ryusei
Manhattan
05.2026 - Current
- Guided guests in menu selections, providing accurate food and beverage orders.
- Collaborated with hosts, bussers, and kitchen staff to enhance service efficiency.
- Prepared dining areas by arranging table settings, linens, and tableware for guests.
- Demonstrated extensive knowledge of sushi, sashimi, and Japanese cuisine, including beverage pairings.
- Delivered attentive service in a fast-paced environment while maintaining hospitality standards.
Waiter
Tribecca Rooftop NYC
New York City
03.2026 - Current
- Delivered passed hors d'oeuvres and beverages at large events while ensuring food safety standards.
- Provided food and beverage service at corporate functions, fundraisers, and private events with a focus on presentation.
- Assisted guests with menu selections and dietary restrictions to enhance overall dining experience.
- Collaborated with kitchen and service teams to ensure seamless operations during high-volume events.
- Supported event setup, execution, and breakdown to promote efficient operational flow.
Server / Runner
Somtumder (Thai)
01.2021 - 05.2026
- Oversaw seating flow, assigning 5+ servers to sections for optimal coverage and service speed.
- Scheduled reservations, sending reminders to minimize no-shows.
- Maintained cleanliness by sanitizing menus and utensils, preparing children's supplies.
- Assisted during peak times by taking orders and delivering dishes.
- Crafted beverages and replenished bar inventory.
- Conducted end-of-day closeouts, including sales reporting and accounting tasks.
Server
Cap't Loui
New York City
11.2024 - 04.2026
- Coordinate seating arrangements to enhance dining efficiency.
- Present menus and offer recommendations to assist guests.
- Accurately take food and beverage orders, deliver promptly, and resolve service issues.
- Maintain clean and prepared tables before and after service.
- Oversee weekend close-out for servers, ensuring accurate tip distribution and shift reconciliation.
Expeditor / Food Runner
Sukh (Thai)
05.2024 - 12.2025
- Coordinate order flow between waitstaff and kitchen for timely, accurate service.
- Prioritize tickets, assist with final plating, and verify accuracy.
- Deliver food promptly, confirming orders and accommodating guest needs.
- Maintain sanitation and food safety standards.
Education
Associate's Degree - Certified Medical Administrative Assistant
LaGuardia Community College
Long Island City, United States01-2025
Technician - Hemodialysis
Borough of Manhattan Community College
Manhattan, United States01-2025
Skills
- Order management
- Sanitation standards
- Customer service
- Multitasking
- Attention to detail
- Adaptability
- Teamwork
- High energy
Timeline
Server
Sushi Ryusei
05.2026 - Current
Waiter
Tribecca Rooftop NYC
03.2026 - Current
Server
Cap't Loui
11.2024 - 04.2026
Expeditor / Food Runner
Sukh (Thai)
05.2024 - 12.2025
Server / Runner
Somtumder (Thai)
01.2021 - 05.2026
Associate's Degree - Certified Medical Administrative Assistant
LaGuardia Community College
Technician - Hemodialysis
Borough of Manhattan Community College