Fernanda Turner
Oceanside,CA
Summary
Proven sales associate with a track record of exceeding sales goals at Kay Jewelers through exceptional customer service and upselling techniques. Skilled in retail loss prevention and adaptability, demonstrating a professional demeanor and effective time management. Achieved high customer satisfaction by leveraging in-depth product knowledge and fostering engaging shopping experiences.
Overview
4
4
years of professional experience
Work History
Sales Associate
Kay Jewlers
10.2022 - Current
- Demonstrated in-depth product knowledge to assist customers in making informed purchasing decisions.
- Achieved and exceeded sales goals consistently through strong sales techniques and upselling.
- Informed customers about extended service plans and financing options, driving sales.
- Fostered a positive and engaging shopping experience, increasing customer satisfaction and retention.
Store Associate
In-N-Out Burger
07.2021 - 10.2022
- Prepared fresh produce, cooked food, and supported food preparation tasks while maintaining high hygiene standards.
- Collaborated with the team to ensure efficient operations and timely order fulfillment.
- Maintained cleanliness and organization of the store and workstations, meeting company standards.
- Ensured consistent quality control checks to maintain product excellence and customer satisfaction.
Brand Ambassador
American Eagle Outfiters
04.2021 - 10.2022
- Actively sold products, helping customers select clothing and accessories that suited their preferences.
- Promoted brand loyalty by educating customers about the benefits of the store’s loyalty programs.
- Maintained high store standards, ensuring product displays were well-organized and visually appealing.
Education
High School Diploma -
Rancho Buena Vista High School
Vista, CA06-2021
Skills
- Retail loss prevention
- Upselling
- adaptability
- Store opening and closing
- Professional demeanor
- Time management
Timeline
Sales Associate
Kay Jewlers
10.2022 - Current
Store Associate
In-N-Out Burger
07.2021 - 10.2022
Brand Ambassador
American Eagle Outfiters
04.2021 - 10.2022
High School Diploma -
Rancho Buena Vista High School
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