Fernando Esparza
Greenville,NC
Summary
Quality-driven Department Supervisor adept at providing excellent customer service and providing employees clear guidelines and responsibilities. Practiced in customer sales, store opening, and closing procedures and operational improvements. Strong experience of supervising in a large retail environment.
Overview
12
12
years of professional experience
Work History
Department Supervisor
Lowe's Home Improvement Center
07.2023 - 12.2024
- Researched issues to obtain appropriate answers to customer inquiries.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Keep aisle stock with products. Use machinery equipment to unload trucks and store product on shelves.
- Handled cash register, returns, and refunds.
FORKLIFT DRIVER
Gar Tootelian
02.2015 - 09.2019
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded trucks and rail cars and moved materials to staging area.
- Aided in maintaining accurate records of incoming and outgoing shipments through diligent documentation efforts.
- Demonstrated compliance with company policies and procedures, reinforcing a safe and productive work environment.
Crew Supervisor
J.V Farms
05.2013 - 01.2015
- Performed and executed the setting up, operation, and repair of farm machines and equipment.
- Drove and operate farm tractors.
- Harvested and reaped fruits and crops using farm equipment or hand.
- Performed duties such as tilling soil, applying fertilizer and pesticides, transplanting, weeding, thinning,picking, cutting, sorting, packing and handling harvested products.
- Oversaw field cultivation and employees
Education
High School Diploma -
Orosi High School
Orosi06-2011
Skills
- Customer service
- Problem resolution
- Workplace safety
- Problem-solving
- Sales growth
- Team supervision
- Receiving oversight
- Multi-tasking mastery
- Warehouse operations
- General laborer
Languages
Spanish
Native or Bilingual
Timeline
Department Supervisor
Lowe's Home Improvement Center
07.2023 - 12.2024
FORKLIFT DRIVER
Gar Tootelian
02.2015 - 09.2019
Crew Supervisor
J.V Farms
05.2013 - 01.2015
High School Diploma -
Orosi High School
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