Filip Stefanoski
Cedar Lake,IN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Dispatcher
LOAD N GO EXPRESS
08.2023 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 23 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Scheduled and organized delivery routes.
- Monitored vehicle locations to coordinate timely arrivals.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Provided customers with information on products and services.
Construction Worker
New Vision
07.2019 - 12.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Assisted with successful, time-sensitive renovations of various structures.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials onto trucks and trailers.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Installed drywall, siding and other structural components.
- Mixed and poured concrete for variety of projects.
- Followed instructions and safety protocols while operating machinery and equipment.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Manager
Bounce House Kingdom
12.2018 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
- Improved marketing to attract new customers and promote business.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
Education
High School Diploma -
Crown Point High School
Crown Point, IN05.2018
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Worksite safety
- Construction
- Truck loading
- Flooring Installation
- Demolition experience
- Landscaping Abilities
- Heavy Lifting
- Problem-Solving
- Traffic routing
- Punctual and Dependable
- Physical Strength and Stamina
Languages
Macedonian
Native or Bilingual
Timeline
Dispatcher
LOAD N GO EXPRESS
08.2023 - Current
Construction Worker
New Vision
07.2019 - 12.2023
Manager
Bounce House Kingdom
12.2018 - 09.2023
High School Diploma -
Crown Point High School
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