Fiona Sinaloa
Farmington,NM
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for clients. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Waitress
Applebee's Grill + Bar
07.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cashier
Burritos Y Mas
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Host
Los Hermanitos
09.2022 - 05.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
High School Diploma -
Farmington High School
Farmington, NM06.2022
Skills
- Guest Relations Management
- Customer Service
- Dining Area Maintenance
- Order Accuracy
- Safe Food Handling
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Applebee's Grill + Bar
07.2023 - Current
Cashier
Burritos Y Mas
07.2023 - Current
Host
Los Hermanitos
09.2022 - 05.2023
High School Diploma -
Farmington High School
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