Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Fiorella Zaldivar

Fiorella Zaldivar

1300 Elmwood Ave, Buffalo

Summary

Dynamic and solutions-oriented professional with experience at a fast paced McDonald's, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and multitasking. As a Camp Counselor, demonstrated leadership and safety enforcement, fostering a positive environment for diverse groups of children, including children with mental illnesses.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
05.2025 - 08.2025
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Increased customer satisfaction with prompt and accurate order taking.

Camp Counselor

World Of Discovery Day Camp
06.2024 - 09.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Implemented rules and regulations to enforce discipline and compliance.

Education

Long Island City High School
Long Island City, NY

Skills

  • Customer service
  • Skilled Collaborator
  • Multitasking and organization
  • Time management
  • Clear communication
  • Taking orders
  • Safe food handling
  • Cash handling

Accomplishments

    • Captain of Girls Soccer Team

    • Captain of Girls Lacrosse Team

    • Captain of Girls Basketball team

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

McDonald's
05.2025 - 08.2025

Camp Counselor

World Of Discovery Day Camp
06.2024 - 09.2024

Long Island City High School

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