Flor Romero
Cicero,IL
Summary
Certified Nurses Assistant with a proven track record of delivering compassionate care and support in various healthcare settings. Efficient time management skills combined with a strong commitment to providing excellent customer service. Bilingual communication abilities enhance the ability to effectively connect with diverse patient populations. Collaborative team player, utilizing leadership and food service skills to improve the quality of care and engage residents. Extensive experience in patient care and daily living assistance, ensuring patient comfort and safety through effective communication and problem-solving skills. Consistently maintains a high standard of care by working closely with healthcare teams.
Overview
9
9
years of professional experience
Work History
CNA
British Home for Retired Men and Women
12.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Server Assistant/Hostess
Longhorn Steakhouse
05.2021 - 12.2022
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
Newspaper Delivery
Chicago Tribune
05.2016 - 11.2019
- My responsiblies were to pack papers by the quatity given, bag papers as needed and make bundle for papers for buildings or drop offs, prepare paper if it had insert and load to the vehicle to deliver
- Its a self paced job, you were payed by how much paper you deliever
- Collaborated with team members to cover additional routes when needed, ensuring timely newspaper delivery for all subscribers.
- Prepared detailed reports for management regarding delivery statuses, incident occurrences, and other relevant job-related information.
- Stayed current on industry trends, attending relevant conferences and workshops to ensure the delivery of up-to-date design solutions for clients.
- Ensured accuracy of finished products through rigorous attention to detail and thorough review before delivery or pickup.
- Assembled and bagged newspapers prior to delivery.
- Implemented sustainable practices within daily tasks, reducing environmental impact without compromising product quality or delivery timelines.
- Consistently met strict delivery schedules despite challenging weather conditions or traffic patterns due to diligent route planning efforts.
- Authored press releases and conducted radio, TV and newspaper interviews with media on high-profile cases to maximize outreach.
- Increased customer satisfaction by ensuring timely and accurate delivery of newspapers.
Education
EMT certification -
Elite ambulance
Chicago, IL06.2024
Certificate program - Nursing assistant
Morton College
Cicero, IL01.2022
J.s Morton East Higschool -
J.s Morton East Higschool
Cicero, IL05.2021
Skills
- Customer service
- Restaurant experience
- Communication skills
- Time management
- Food service
Personal Information
Title: Certified Nurses Assistant
Timeline
CNA
British Home for Retired Men and Women
12.2022 - Current
Server Assistant/Hostess
Longhorn Steakhouse
05.2021 - 12.2022
Newspaper Delivery
Chicago Tribune
05.2016 - 11.2019
Certificate program - Nursing assistant
Morton College
J.s Morton East Higschool -
J.s Morton East Higschool
EMT certification -
Elite ambulance
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