Florena Murrieta Doumerc
Seattle,WA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Community Manager
Thrive Communities
10.2023 - Current
- Addressed and resolved resident complaints and inquiries in a timely manner.
- Organized regular community events, fostering a sense of community for my residents.
- Worked with my maintenance supervisor to complete timely apartment turns and work orders.
- Contributed to the development of the annual property budget and managed the processing of monthly financials.
Assistant Community Manager
Thrive Communities
06.2022 - 10.2023
- Inspected units before and after tenant moves to determine charges or readiness for new tenants.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Ensured prospective tenants received an exceptional first impression by conducting tours of community amenities and vacant homes.
- Collected rental payments from residents and issued appropriate notices for delinquent accounts.
Leasing Consultant
Thrive Communities
01.2022 - 06.2022
- Delivered community tours to prospective residents, highlighting amenities and features tailored to their needs.
- Assisted prospective residents in application and lease completion to facilitate a smooth move-in process.
- Conducted thorough market surveys to stay informed of current trends and what our competitors are offering.
- Responded to requests and scheduled appointments for community showings.
Leasing Agent
Tripalink/Keystone Properties NW
05.2019 - 12.2021
- Assisted prospective residents with finding a community within our portfolio of 17 apartment buildings that best fit their needs.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Provided exceptional customer service when showing communities to prospects, leading to increased occupancy.
Education
Associate of Arts -
South Seattle College
Seattle06-2019
Skills
- Resident relations
- Staff training
- Financial budgeting and reporting
- Property tours and inspections
- Customer service
- City of Seattle MFTE program
- Problem-solving abilities
- Effective communication
- Event Planning
Timeline
Community Manager
Thrive Communities
10.2023 - Current
Assistant Community Manager
Thrive Communities
06.2022 - 10.2023
Leasing Consultant
Thrive Communities
01.2022 - 06.2022
Leasing Agent
Tripalink/Keystone Properties NW
05.2019 - 12.2021
Associate of Arts -
South Seattle College
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