Florinda Pablo Bautista
Rome,GA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Children's Dentistry Of Rome
03.2020 - Current
- Answers incoming calls, schedule appointments, prepar bills and receive payment for dental services and maintaining records.
- Communicate with insurance companies to verify coverage and obtain authorizations for dental treatments and procedures.
- Perform general chair-side duties for pediatric dentistry, intravenous and hospital sedation.
- Explains treatment procedures and educate patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Cleans and sanitizes dental tools and equipment, straighten treatment rooms, and restock supplies to prep for next patient and maintain health and safety practices.
- Took dental images following strict patient protection rules
Shift Leader
Tacobell
01.2019 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Able to serve customers under three minutes per car during rush hours
Team Member
Lowes Distribution Center
01.2018 - 10.2019
- Operated power equipment (e.g., forklift, center rider) with continual mounting and dismounting throughout workday.
- Worked independently with limited supervision.
- Performed tasks in other areas as assigned by Operations Supervisor.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Able to complete performance at 100% or more.
Education
Associate of Science - Business Administration
Georgia Highlands College
Rome, GA05.2026
Skills
- Patient Registration
- Attention to Detail
- Multitasking Abilities
- Bilingual in Spanish and English
- Customer Service
- Problem Solver
- Team Player
- Microsoft Office(Word, Excel, Powerpoint)
Certification
- Basic Life Support Certification
- Certified Dental Assistant
- Power Equipment Certification
- X-ray Certification
Timeline
Patient Care Coordinator
Children's Dentistry Of Rome
03.2020 - Current
Shift Leader
Tacobell
01.2019 - 05.2022
Team Member
Lowes Distribution Center
01.2018 - 10.2019
Associate of Science - Business Administration
Georgia Highlands College
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