Chimi Wangchuk
Elmhurst
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Tigers Nest Resort. Expert in enhancing guest experiences through effective problem-solving and personalized service. Highly adaptable and a dedicated team player, committed to delivering outstanding results and fostering lasting relationships with guests and local vendors.
Overview
7
7
years of professional experience
Work History
Concierge
Tigers Nest Resort
02.2018 - 08.2025
- Coordinated guest arrivals and departures, ensuring seamless check-in and check-out processes.
- Assisted guests with reservations, providing personalized recommendations to enhance their stay experience.
- Managed guest inquiries and requests, delivering prompt resolutions to enhance satisfaction levels.
- Developed relationships with local vendors to secure exclusive offers for guests, improving service quality.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
Education
High School Diploma -
Debsi High School
Thimphu Bhutan01-2012
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Excellent multitasking
- Guest services
- Team player mentality
- Hospitality
Timeline
Concierge
Tigers Nest Resort
02.2018 - 08.2025
High School Diploma -
Debsi High School
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